🔁 Morshed Mart Return & Exchange Policy

✅ Eligibility for Return/Exchange:

• Request within 3 days of receiving your order
• Product must be:
  • Unworn and unused
  • In original condition
  • All tags, packaging & accessories intact

🚫 Non-Returnable Items:

• Worn, washed, or altered items
• Items without original packaging
• Sale or clearance items (unless defective)
• Items damaged by customer mishandling

🔄 Exchange Policy:

• Exchange for a different size or item of equal value
• If unavailable, store credit or alternative will be offered

💵 Return Process & Refund:

• Refund processed within 2–3 working days after inspection
• Refunds via bKash, Nagad, or original payment method
• Delivery charges are non-refundable unless due to our error

📦 How to Request a Return or Exchange:

1. Message us on our official Facebook page, WhatsApp, or call
2. Provide your order number and return reason
3. Our support team will guide you through the process